BlackBerry denies knowledge of fake BBM reviews

BlackBerry denies knowledge of fake BBM reviews

Just before the weekend broke, reports were coming in of BlackBerry paying for fake reviews in the Google Play Store for its BBM for Android app. However, BlackBerry has since made a statement claiming that the fake reviews had nothing to do with the Canadian company.

The issue first came to our attention when it was noted that a series of near-identical app reviews for BBM in the Play Store appeared, some giving the app a maximum of 5*s with others, which praised the app, giving it only a 1* rating.

A spokesperson from BlackBerry stated: "We have been made aware of a number of potentially fake reviews of BBM for Android on Google Play, with ratings anywhere from one to five stars.

“We have no knowledge of how these reviews were created or populated. We do not approve of or condone such activities. There are also many genuinely great and useful reviews from our new BBM users on Google Play.

"We would like to encourage our fans and users to continue to provide true assessments of the BBM experience through the proper channels."

As BlackBerry has denied any involvement in the scandal, the question remains as to who is behind the fake reviews.

BlackBerry hasn’t had much luck in recent months; not only is the company going through the process of being bought by its shareholders, but the initial BBM launch last month had to be postponed after unofficial versions of the app were released before the intended release date.

The BlackBerry Messenger app was eventually launched for iOS and Android devices on the 22nd October, and met mixed reviews, with some users complaining at long waits and difficulty adding new contacts.

Have you downloaded BBM? Who do you think is behind these fake app reviews? Let us know: post a below, or get in touch on Twitter, Google+ or Facebook and let us know what you think.

Written by Charlotte Kertrestel